Can I install AUTODOORSLIDE™ myself?
Yes, Autodoorslide is designed to be an easy Do-It-Yourself product. Every home automation kit comes with a step-by-step instruction booklet and an instructional DVD.
Do I need a power supply to run the AUTODOORSLIDE™?
Yes, Autodoorslide is powered by a low voltage, 24V DC power adapter /transformer with a 59 inch long cord, suitable for use in any country with 110-240V AC mains power outlet. Additional 6 foot extension cords are sold separately, if required to connect to the nearest power point/socket.
Can I fit the AUTODOORSLIDE™ on the outside of the house?
Autodoorslide is designed to be weather-proof. Standing inside the house looking at the sliding door, if the sliding panel slides open and covers over the fixed panel, that means your door is fitted from the inside and Autodoorslide will need to be fitted inside. Still standing inside of house, if the sliding panel slides behind the fixed panel, then Autodoorslide must be fitted on the outside of the house.
What if there is a power failure?
If there is a main power failure the sliding door reverts back to a manual sliding door. The door can still open and close manually with ease.
If the door is manually locked and someone tries to open the door by pulling it or activating the push button or sensor, will that damage the AUTODOORSLIDE™ motor?
No. Autodoorslide will attempt to open the door 3 times but will quickly revert back to close if it is unable to open. No damage to the system.
If a visitor does not know that I have AUTODOORSLIDE™ installed and goes and pulls open the door manually while it is in Automatic mode, will that damage the system or motor?
No. This is also described as a Power Assist or Pull Assist which is a built-in function of the Autodoorslide where a gentle pull of the door handle will activate a full open.
How long does it take to install an AUTODOORSLIDE™unit?
The average door requires less than 60 minutes of installation time. As all doors are not the same, some doors may require a longer period for installation.
Does the AUTODOORSLIDE™ unit have a built in lock?
Yes. The Autodoorslide can now be purchased with an electric dynamic locking motor. While the Autodoorslide unit is in Normal Mode or Pet Mode, it will remain locked when the door is closed. When the door is activated using one of the Autodoorslide activation devices, the Autodoorslide will disengage the lock inside the motor and the door will open. Once the door closes back, it will reengage the lock, providing a now secure sliding door.
Will AUTODOORSLIDE™ work with an electronic locking system?
Yes, Autodoorslide works with any 24 volt electronic with both fail-safe and fail-secure electronic locks. Please email us at firstname.lastname@example.org if you are unsure which Autodoorslide version you have. We only supply the additional 2-core cable to wire an electronic lock back to the Autodoorslide system. We do not supply the locks and do not assume any liability whatsoever for the use of any external electronic locking system with the Autodoorslide system. Please consult your nearest licensed locksmith or home automation expert.
What door weight can the AUTODOORSLIDE™ unit take?
Autodoorslide can handle doors where the sliding panel is up to 200 lbs. However, it must be friction free and free-running. The unit can handle up to 12 lbs. of drag force. You can measure drag force using a fish scale or luggage scale.
Note: Weather seals and brush affect the overall weight / pull friction force of door.
Can I use AUTODOORSLIDE™ for commercial applications, such as an entry into a shop or main building?
No, Autodoorslide has been designed for residential /home use only, and does not comply with commercial public liability standards and regulations. In the event that the Autodoorslide is used for a commercial application the warranty conditions will not be satisfied. If a commercial application is required, please email us at email@example.com
Is AUTODOORSLIDE™ UL & CE approved?
How long is the warranty?
Autodoorslide comes with a 2 years limited manufacturer’s warranty.
What if Autodoorslide does not work on my door. Can I send it back?
Yes. For information on our return policies, please visit our Returns Page.
Can AUTODOORSLIDE™ work with a remote?
Yes. The Autodoorslide Automatic Door System has a built in multi-channel receiver. Remote controls can easily be programmed to the Autodoorslide system. Up to 15 remotes can be used on one Autodoorslide unit.
How wide can the AUTODOORSLIDE™ unit open a door?
Standard length of racks supplied is 1 meter (39.37 inches) and you will achieve a maximum opening width of 37.79 inch (960 mm ). However, you may add extension racks, which are sold separately, for wider doors.
Can I change the width open size?
Yes, by simply turning the isolation switch off and then back on, place foot behind door to where you want it to stop opening and the door will automatically program itself to the new size opening
What colors does AUTODOORSLIDE™ come in?
The Autodoorslide unit comes in either white or black, but it can be repainted by the purchaser.
What happens if the door hits someone?
Autodoorslide comes with built-in safety reverse feature. If the door comes in contact with someone, or any object, the door will automatically reverse to the opposite direction.
What is the size of the AUTODOORSLIDE™ unit?
Autodoorslide measures 19.29 in. long 2.76 in. high and 2.56 in. wide
Can the door stay open when required?
Yes, by pressing the mode button to Hold Open Mode. A blue light will be displayed.
What is Pet mode?
You can program Autodoorslide to open the door to a width that suits the size of your pet. Once programmed, you have the option of leaving the Autodoorslide in pet mode, which will only open the door to the pre-programmed width you have set.
What is Automatic mode?
The door will automatically open and then time out and close automatically.
What is Hold Open mode?
This mode will permanently leave the door in the open position.
What is Manual mode?
Autodoorslide will disengage the motor drive and allow the user to operate the door in manual operation. All settings will still be stored in memory
What type of sensor is used to open the door?
The basic kit comes with two wireless wall-mounted push buttons, but additional products and sensors can be purchased, such as infrared sensors, pressure mats, remote controls, and pet sensors.
Can my existing remote for my garage door work with the AUTODOORSLIDE™?
Unfortunately not. The Autodoorslide remote control system is an advanced transmitter and receiver system with a different electronic code to that of an existing garage door.
We've just installed the system and the door went through the learning stage, closes and is now repeatedly opening and closing by itself.
1) Check that the drive system cog (pinion) is properly aligned with the rack teeth. (Check that there is not too big a gap between cog and teeth as otherwise misalignment can happen during learning/setup stage. Re-align and re-install.
2) If infrared sensors were programmed into the system, check that the sensors are not in direct sunlight which could trigger the sensors to activate opening the door.
3) Check that all DIP switches are in the correct positions especially DIP switch 5 and 6 for the type of door you’re using (Patio – heavy door, Screen – light door).
4) Check that there is no debris or obstruction on the sliding door tracks causing the system to perform a safety reverse.